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GENERAL TERMS AND CONDITIONS OF SALE

The present general conditions of sale (CGV) apply to all sales of products or services made through the website www.sellesideale.fr.

The website www.sellesideale.fr is a service of :
– the company SAS FRED DUCES trade name “SELLES IDÉALE
– RCS Toulouse n° 82080298100010
– located 35, rue Michel Ange 31200 Toulouse France
– website address: http://www.sellesideale.fr
– e-mail address: bonjour@sellesideale.f
– last update 18/03/2020

SUBJECT

These Terms and Conditions (T&Cs) govern the sale of Products or Services, made through the Company’s website, and are an integral part of the Contract between the “Customer” and the Seller (“IDEAL SELLS”). They are fully enforceable against the Customer who has accepted them before placing an order.
SELLES IDÉALE reserves the possibility of modifying the present, at any time by the publication of a new version on its Internet site. The applicable GTC are those in force at the date of the validation of the order. All this information is presented in French. The customer declares to have the full legal capacity to commit himself under these general conditions

These GTC are available on the Company’s website at the following address: www.sellesideale.fr/cgv

RATES AND FEATURES

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the validation of the order), excluding shipping costs.

For all products shipped outside the European Union and/or French overseas departments and territories, the price is calculated exclusive of tax and indicated in the order confirmation email.
In case of order towards a country other than metropolitan France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the competence of the company.
You will be responsible for the cost of these services, both in terms of declarations and payments to the relevant authorities and organizations in your country. We advise you to ask your local authorities about these aspects.
All orders, whatever their origin, are payable in Euros.
SELLES IDÉALE reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of SELLES IDÉALE until the complete payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risk of loss or damage of the products is transferred to you.
The offers presented by the website www.sellesideale.fr.fr are valid only within the limits of available stocks
SELLES IDÉALE presents in its online store, the products to be sold with the necessary characteristics which make it possible to respect the Article L 111-1 of the Code of the consumption, which envisages the possibility for the potential customer of knowing before the final order taking the essential characteristics of the products which it wishes to buy.
The documents, texts and photos that can be consulted on the site are non-contractual, subject to errors and omissions. SELLES IDÉALE will not be held responsible for any errors in the site.

ORDERS AND AVAILABILITY

You can place an order:
– On the website www.sellesideale.fr via the contact form or by email at bonjour@sellesideale.fr.
The company Selles Idéale reserves the right not to confirm an order for some reason that it is, and more particularly in case of problem of supply, or in case of difficulty concerning the received order.

The saddles being made to order, a delay is announced at the time of the order. This one can be modified by SELLES IDÉALE because it is handmade.
In case of unavailability of product within one month after placing your order, we will inform you by mail. Your order will be automatically cancelled and no payment will be requested. Moreover, SELLES IDÉALE does not have vocation to produce in big series, consequently it reserves the right to refuse certain too important orders.

VALIDATION OF YOUR ORDER

Any order issued from the contact form or the email of the website www.sellesidéale.fr implies the adherence to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.
All the data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you are fully aware of this.

The confirmation of the order will be worth signature and acceptance of the operations carried out.
The information of your order and these Terms and Conditions, will be communicated to you in PDF format in response to your email contact for an order

PAYMENT

The confirmation of your order implies for you the obligation to pay the indicated price.
The payment of your purchases is made by bank transfer or by check in postal mail.

RETRACTATION

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be of a nature to defeat the right of withdrawal. You are responsible for return shipping costs. In case of exercise of the right of withdrawal, the company will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request by transfer via a bank RIB that you will transmit in due time.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :
The supply of goods made to the specifications of the consumer or clearly personalized.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :
The supply of goods made to the specifications of the consumer or clearly personalized.

EXPEDITIONS

The products are delivered to the delivery address indicated during the ordering process. The shipments in metropolitan France will be done via the Postal Service Colissimo with tracking number.
In case of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.
The Post Office offers a reliable service. However, as with any shipment, there may be a delay in delivery or the product may go astray. In case of delay in delivery compared to the shipping date, we ask you to notify us of this delay by sending us an email. We will then contact the Post Office to start an investigation. A Post investigation may last up to 21 days from the date of commencement of the investigation. If the product is found during this period, it will be sent back to your home immediately. If on the other hand the product is not found at the end of the 21 days of investigation, the Post office considers the parcel as lost. Only then can we send you a replacement product, at our expense. If the product(s) ordered were no longer available at that time, we would refund the amount of the products affected by the loss. We decline any responsibility as for the lengthening of the delivery periods because of the conveyor, in particular in the event of loss of the products or strike. The exchange or refund of the items will be effective only after the end of the investigation of the postal services.

GUARANTEE

In accordance with articles L217-4 to L217-11 of the Consumer Code, the seller is obliged to deliver goods in conformity with the contract and to respond to any defects in conformity that exist during the delivery of the goods. These articles of law thus impose a guarantee of conformity on the seller. The guarantee of conformity is free. This is a legal and non-contractual obligation. The duration of the legal guarantee of conformity is therefore two years. This period starts from the date of taking possession of the property.
To be in conformity with your order, the good must correspond to the description given on our site and have the qualities presented or present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling.
In this case, it is advisable to make us state in writing of the noted defects, by e-mail at the address: bonjour@sellesideale.fr or by postal way at the following address: SELLES IDÉALE 35, rue Michel Ange – 31200 Toulouse and to send us back the products. If the lack of conformity is confirmed, we will proceed to the exchange or repair of the good according to the cost that it represents in accordance with Article L.211-9 of the Consumer Code.

GUARANTEE

In accordance with article L.211-11 of the French Consumer Code, the cost of return will be reimbursed to you, with proof, after the return of your product if the lack of conformity is confirmed.
You are therefore invited to keep the receipts of your returns. Otherwise, if you do not attach your proofs, you will be reimbursed at the basic postal rate for the delivery of a package.
The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.
In accordance with Article 1641 of the Civil Code, the seller is also liable for hidden defects in the item sold which render it unfit for the purpose for which it was intended, or which so diminish that purpose that the buyer would not have purchased it, or would have paid a lesser price for it, if he had known of them.
The consumer must prove a hidden defect, prior to the sale and preventing the use of the product.
The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
Passed the periods of appeal as regards legal guarantee of conformity and guarantee of the hidden defects, the articles will be considered in conformity and exempt from any visible or hidden defect and no complaint will be validly accepted by IDEAL BRIDGES.
SELLES IDÉALE could not be held for person in charge of the bad use and/or the intensive use of the articles which could make it the customer.

RESPONSIBILITY

The products offered are in accordance with the French legislation in force. The responsibility of the company cannot be engaged in case of non respect of the legislation of the country where the product is delivered. It is your responsibility to check with local authorities about the possibility of importing or using the products or services you are considering ordering.
Furthermore, the company cannot be held responsible for damages resulting from misuse of the purchased product.
Finally, the company cannot be held responsible for any inconvenience or damage inherent to the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses.

LAW APPLICABLE IN CASE OF DISPUTES

The language of this contract is French. The present conditions of sale are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.

ARCHIVING EVIDENCE

The company Selles Idéale will file the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil code.
The computerized registers of the company SELLES IDÉALE will be considered by all the concerned parties as proof of the communications, orders, payments and transactions occurred between the parties.